Refund / Return Policy

Refund & Return Policy

At Shiloh Clothing, every item is made with care to reflect our mission and deliver quality apparel.

Returns & Exchanges

Because all Shiloh Clothing items are created specifically for your order, we do not accept returns or exchanges for buyer’s remorse or incorrect sizing.

We encourage you to consult our Size Guide before ordering to ensure the best fit.


Damaged, Defective, or Incorrect Items

If your order arrives:

  • Damaged

  • Misprinted

  • Defective

  • Incorrect item sent

Please contact us within 7 days of receiving your order:
Email: shilohclothing12@gmail.com
Instagram: @shilohclothing12

Include:

  • Your order number

  • Photos of the issue

  • A brief description

We will work with you to resolve the issue, including issuing a replacement or refund when appropriate.


Refunds

Refunds, if approved, will be processed to your original payment method within 5–7 business days.


Why We Have This Policy

This policy ensures that we can continue to deliver quality, meaningful apparel while maintaining the integrity of our brand and mission.

Every purchase helps us continue spreading the message of Shiloh.
Until Shiloh Comes.