FAQ
Frequently Asked Questions
General Contact
If you have any questions regarding your order, please contact us:
Email: shilohclothing12@gmail.com
Instagram: @shilohclothing12
We typically respond within 24–48 hours.
Orders & Shipping
How long does shipping take?
Orders are typically processed within 5–10 business days.
Once your order has been processed and shipped, you will receive a tracking number via email.
Shipping times may vary depending on your location.
Do you ship internationally?
Yes. Shiloh Clothing ships to most countries worldwide.
Shipping rates and delivery times will vary depending on the destination country.
Returns & Exchanges
What is your return policy?
All sales are considered final. However, if your order arrives:
-
Damaged
-
Defective
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Incorrect item sent
Please contact us within 7 days of receiving your order and we will make it right.
Email shilohclothing12@gmail.com with:
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Your order number
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Photos of the issue
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A brief description of the problem
Can I change my shipping address?
If you need to update your shipping address, please contact us as soon as possible at:
Include your order number and the correct shipping address. If the order has not yet shipped, we will update it for you.
Still have questions?
Reach out to us anytime at shilohclothing12@gmail.com or message us on Instagram @shilohclothing12.
Every purchase helps us continue spreading the message.
Thank you for supporting the mission of Shiloh Clothing.
Until Shiloh Comes.
Here’s a clean, copy-paste ready version formatted well for a Shopify FAQ or Size Guide page.
Size Guide
Please allow 1–3 cm differences in measurements due to manual measuring.
All measurements below are listed in inches.
| Size | Length | Shoulder | Chest | Sleeve Length |
|---|---|---|---|---|
| S | 27.56 | 20.87 | 22.05 | 8.19 |
| M | 28.35 | 21.65 | 22.83 | 8.46 |
| L | 29.13 | 22.44 | 23.62 | 8.74 |
| XL | 29.92 | 23.23 | 24.41 | 9.02 |
| 2XL | 30.71 | 24.02 | 25.20 | 9.29 |
| 3XL | 31.10 | 24.80 | 26.38 | 9.29 |
How to Measure
Length
Measure from where the shoulder seam meets the collar down to the bottom hem of the shirt.
Shoulder
Measure from the shoulder seam on one side to the shoulder seam on the other side.
Chest
Measure across the shirt from one armpit seam to the other.
Sleeve Length
Measure from where the shoulder seam meets the armhole down to the end of the sleeve.
Fit: Oversized / Relaxed fit. For a tighter fit, consider sizing down.